Money Back Guarantee / Refund Policy

If you are not completely satisfied with the product or service purchased from us, you may request a refund within fourteen (14) days of the product or service being ordered. Following the initial fourteen (14) day period, you may request a refund if the product or service provided has breached a warranty or other material obligation.

To cancel your order and request a refund you must:

1)      log into your account

2)      go to “Your Trustsign Certificates”

3)      click on the SSL you want to cancel

4)      click “Cancel Order”

Provided the refund request is valid, we will process the refund and make payment within seven (7) days.