Remote Access Policy

By requesting and accepting Remote Access Support from Trustsign you are (1) representing that you are over the age of eighteen (18) and have the capacity and authority to bind yourself and your employer, as applicable, to the terms of the disclaimer below; and (2) consenting on behalf of yourself and/or as an authorised representative of your employer, as applicable, to be bound by this disclaimer. If you do not agree to all of the terms and conditions of the disclaimer, or do not represent the foregoing, you will not and may not receive Remote Access Support from Trustsign.

Remote Access Support is provided at your sole risk. Trustsign’s assistance is provided on the following terms and conditions:

You have requested the assistance of a Trustsign technical support representative through a remote connection to your computer. The ability for Trustsign to remotely access your computer significantly enhances Trustsign’s ability to resolve your technical problem quickly.

You understand that by requesting such assistance, you will be providing Trustsign technical support personnel with access to and control of your computer. In addition, you may be providing Trustsign technical support personnel with access to files that reside on your computer. Be sure to close any confidential or personal files that you may be working on, before allowing remote access to your computer. In order to provide the services, Trustsign’s technical support personnel is not expected to need to make any copies or downloads of your files or to retain any information accessed from your computer.

Trustsign makes no warranties of any kind with regard to the technical support services provided. Trustsign hereby disclaims all warranties and conditions with regard to the technical support services including all implied warranties and conditions of merchantability and fitness for a particular purpose. In no event shall Trustsign be liable for (1) any special, indirect or consequential damages or (2) any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the provision of technical support services.