Help and information below on the most common support queries.

 

My certificate hasn't been issued

Please email support@trustsign.co.uk with the following:

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1. Your order number

2. The domain name of your certificate

 

I want to cancel my order

Please read our Refund Policy

 

I need to reissue my certificate

Please email support@trustsign.co.uk with the following:

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1. Your Certificate Signing Request (CSR)

2. The Domain Validation Method you want to use

 

When does my certificate expire?

Please email support@trustsign.co.uk with the following:

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1. Your order number

2. The domain name of your certificate